ABOUT THE PROGRAM
HSBC is partnering with T-Hub to access the start-up ecosystem for the Accelerator 2030 programme. The programme is focused on creating commercialisation opportunities for one of the world’s largest banking operations function, leveraging its data and global footprint.
Start-ups will be given the chance to pitch innovative ideas, from new technologies to new business models that can revolutionise the industry.
CHALLENGE AREAS
Processing loans, credit cards, insurance, and mortgage applications
Account opening and servicing
Facilitating payments
Credit applications
KYC/Customer Due Diligence
Regulatory and compliance operations
Operations logistics
Example: Cash, cheques and correspondence
Corporate and consumer product fulfillment
Operations infrastructure
Example: Talent and global footprint
- Direct customer interactions (e.g. contact centres)
- Private Banking or Global Market specific products
THE ELIGIBILITY CRITERIA
- Start-ups whose focus aligns with the program focus area.
- Both Indian and Global start-ups.
- Each team must have at least 1 full time employee. A ‘full time employee’ is defined as a person that maintains standard business hours working on the technology or venture (at a minimum, Monday through Friday, 9:00am-5:00pm).
- The product or technology the team is offering for consideration provides a functionality or capability not currently available in any off the shelf product, or a functionality/capability that can be demonstrated to possess a significant advantage over current offerings in some aspect.
- The product or technology the team is offering for consideration represents original ideas wholly owned with freedom to use or is licensed by the team.
- Individuals or teams incubating innovative ideas globally.
- The team has formed or is a part of a recognized, legal entity for the company structure.
WHAT’S IN IT FOR STARTUPS
- Chance to collaborate with one of the world’s largest banks, HSBC.
- Exciting opportunity to work with industry experts and mentors to refine your business.
- Selected start-ups will be given a chance to pitch their ideas to HSBC executives.
- Access to T-Hub’s network of mentors, industry experts, investors, service providers, community/ecosystem.
PROGRAM TIMELINE
MEET OUR MENTORS
ARE YOU READY TO SCALE UP?
ABOUT T-HUB
“The pace at which the society and technology are evolving is faster when compared to the ability of organizations adapting to the changes. In India, on one hand, the number of start-ups in the FinTech domain have been growing significantly and on other hand, the government’s initiatives in cashless technologies space including BHIM, UPI, and others have restructured the financial sector. Considering all these changes in the recent time, we believe that this partnership will help HSBC to explore most innovative start-ups disrupting in delivering products and solutions.” Jay Krishnan Ex-CEO, T-Hub
HSBC Global Operations run and deliver customer operations and help to manage change in the bank. The function manages about 1.7 trillion transactions a year and around 380 payments every second for HSBC’s 38 million customers worldwide. They support four global businesses – Retail Banking and Wealth Management, Commercial Banking, Global Private Banking and Global Banking and Markets – in delivering customer operations and services across the world.
Offshore operations are carried out from the Global Service Centres (GSCs) across five cities in India and six other countries. They support the operations of HSBC’s global businesses by performing processing and analytical tasks to fulfil customer payments, transactions, regulatory compliance and everyday banking needs.
“Technology and innovation are rapidly changing the way customers want to access banking services, so HSBC wants to try new ways of doing things. This collaboration with T-Hub is an opportunity for HSBC to partner with India’s innovative start-ups to help us deliver products and services in ways that are simpler, better and faster for our customers”
Paul Raddon
Head of Operations, Global Service Centres
